Ravon Privacy Policy

Last Updated: July 4, 2025

PLEASE READ THIS DOCUMENT CAREFULLY

This Privacy Policy explains how your personal information is collected, used, and disclosed by Ravon.

This Privacy Policy applies to our website, associated subdomains, payment portals, scheduling platforms, client dashboards, mobile or desktop access points (collectively, our "Services"), as well as any application, branded funnel, email, or messaging channel operated under the Ravon name.

By accessing or using our Services, you confirm that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To ensure clarity and consistency throughout this Privacy Policy, the following terms are defined as follows:

  • "Company", "we", "us", or "our" refers to Ravon and its affiliated brands and platforms.

  • "You" means the person accessing or using our Services, or a company or organization on whose behalf that person accesses or uses our Services.

  • "Services" refers to all digital platforms, websites, funnels, systems, and communication tools operated by Ravon.

  • "Personal Data" means any information that identifies or can be used to identify an individual, directly or indirectly, including but not limited to name, email address, billing information, or phone number.

  • "Device" means any device that can access the Services, such as a computer, phone, tablet, or other internet-connected hardware.

  • "Cookies" are small text files placed on your device to help analyze web traffic, remember user preferences, and customize experiences.

  • "Third-Party Services" are tools or platforms not owned by Ravon that may be integrated or referenced in our systems (e.g., Stripe, Google Analytics, HighLevel).

  • "Usage Data" means data collected automatically through the use of the Service or from the Service infrastructure itself (e.g., IP address, browser type, pages visited).

  • "Client Data" refers to any personal data or content submitted to us by a user or client on behalf of their customers.

  • "Processing" means any action taken with respect to data, including collecting, storing, using, or disclosing.

  • "Data Subject" refers to the individual whose personal data is being processed.

1. INTRODUCTION

Ravon is a marketing and automation agency that operates under various digital platforms to deliver services to clients and their end users. We serve businesses by setting up and managing digital infrastructure, marketing campaigns, automated workflows and customer experiences through tools like websites, CRM systems, SMS/email platforms, and sales funnels.

Ravon provides end-to-end support from strategy to execution while working with service-based businesses and brands that use our infrastructure. We are in the United States and comply with applicable data protection laws, including U.S. state-specific privacy requirements.

2. Children’s Privacy

Ravon does not knowingly collect or solicit personal information from individuals under the age of 13. Our Services are not directed at children under 13. If we learn that personal data from anyone under the age of 13 has been collected, we will delete that information. Parents or guardians who believe their child may have submitted personal data to us may contact us at [email protected].

3. How We Collect Information

We may receive personal data about you through several channels, including direct input, automated tools, and third-party sources. Each type of collection is explained below:

  1. Information You Provide Voluntarily

    This includes any data you actively and knowingly share with us when using our Services. Examples include filling out forms or applications, signing up for a service, free resource, or waitlist, contacting our team or submitting a support request, participating in surveys, giveaways, or quizzes.

    We may collect (including but not limited to):

    1. Name, email address, phone number

    2. Business name, job title, and website

    3. Billing/shipping address and payment method

    4. Social media links, user-generated content, or testimonials

    5. Booking and application form details

    6. Responses to surveys, feedback forms, quizzes, or assessments

  2. Information We Collect Automatically

    Some data is collected passively through digital tools and technologies when you interact with our platforms.

    This may include (but is not limited to):

    1. IP address and device information

    2. Geolocation and browser type

    3. Cookies and tracking pixels (including Google Analytics, Meta Pixel, TikTok Pixel, Pinterest Tag)

    4. Session recordings and behavior heatmaps (e.g., HotJar)

    5. Page visits, clicks, scroll depth, form completions, and conversion data

    6. Referrer URLs and timestamps

  3. Information We Receive from Third Parties

    We may also collect or receive information about you from third-party services that integrate with or are used alongside our own platforms.

    This can include, but is not limited to:

    1. CRMs, booking systems, or online course platforms

    2. Payment processors (e.g., Stripe)

    3. Marketing and email platforms (e.g., ConvertKit, ActiveCampaign)

    4. Analytics and tracking tools (e.g., Google, Meta, Pinterest)

    5. Survey or quiz tools (e.g., Typeform, ScoreApp)

    6. Automation and integration platforms (e.g., Zapier, Make)

This data helps us fulfill our services, improve customer experience, and ensure seamless operations across systems.

4. How We Use Your Information

We use the data collected to provide, improve, and personalize your experience.

This includes, but is not limited to:

  1. Delivering services and responding to inquiries

  2. Processing payments and sending receipts

  3. Scheduling appointments or strategy calls

  4. Sending updates, marketing content, and transactional emails

  5. Personalizing your experience across our platforms

  6. Analyzing trends and optimizing performance

  7. Fulfilling legal or contractual obligations

We do not sell your personal information. We may share it with trusted third-party providers when necessary to carry out a function or fulfill your request.

5. SMS & Email Communication

By providing your email or phone number, you agree to receive communications from us related to our services, offers, and updates.

We do not share your phone number or email address. We value your privacy and trust, ensuring that your mobile number is kept confidential. Your mobile/phone number is used exclusively by us to enhance your experience with our services and communications.

In our commitment to keep you informed on important updates, we limit the frequency of our SMS messages to 5 messages a week to ensure that each communication is meaningful and relevant to your interests.

Please be aware that when you communicate through SMS with us, message and data rates may apply. Ravon is not responsible for any charges that may be incurred. We encourage you to check with your mobile service provider if you have questions about your plan and the potential for additional charges.

You may unsubscribe at any time via the unsubscribe link or by replying "STOP" to SMS messages, or unsubscribing to our emails.

6. Data security & retention

We implement technical and organizational safeguards to protect your personal data. This includes encryption, access controls, secure servers, and regular audits. However, no method of transmission or storage is 100% secure.

We commit to retaining your information only as long as necessary for service provision and compliance with legal obligations. We employ robust security measures to protect your data and adhere to stringent data protection standards.

7. USER Rights

You have rights regarding the management of your personal information, including access, correction, and deletion. Requests for data management can be directed to our team via email: [email protected].

Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws, including:

  1. Accessing the data we hold about you

  2. Requesting correction or deletion

  3. Withdrawing consent or limiting processing

  4. Porting your data to another service

To exercise any of these rights, contact us via email at [email protected].

8. Third-Party Links

Our Services may include links to other websites or platforms. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies individually.

9. USE OF COOKIES

Cookies enhance our website's functionality and user experience. You have control over the use of cookies through your browser settings, though this may affect your ability to fully use our services.

10. INTERNATIONAL DATA TRANSFERS

Our Services are operated in the U.S., and if you are accessing from outside the U.S., your data may be transferred to, stored in, and processed in the U.S. By using our Services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our Services after any update constitutes your acceptance of the changes. We suggest that you periodically consult this Privacy Policy. Your continued use of our website after any such changes constitutes your acceptance of this Privacy Policy, as revised.

11. HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact Ravon at [email protected].

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